Kingsom provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of different products. This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
| Item | Warranty Period |
| Fume Extractors | 1-year from the date of receipt |
| Electric Screwdrivers | 1-year from the date of receipt |
Warranty Claims for Quality-Related Issues
All quality-related defects on items sold directly by Kingsom or Kingsom's authorized resellers are covered by an extensive warranty, starting from the receipt date of the product (see top of page for your product’s warranty timeline).
For quality-related warranty claims, Kingsom may provide a replacement part which will fix the issue, or request the product to be returned for repairing, or replaced it with a factory refurbished model of equal value when available, or a new item will be sent. In situations where a replacement is not an available or preferred option, Kingsom will offer a partial refund according to the usage time of the device.
Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.
Process:
- Buyer must provide sufficient proof of purchase.
- Kingsom must document what happens when buyers troubleshoot the product.
- The defective item’s serial number and/or visible proof depicting the defect are required.
- It may be necessary to return an item for quality inspection.
- For defective items that Kingsom needs to have returned, warranties on those replacements are voided if the wrong item is returned to Kingsom or if the defective item is not returned.
Valid proof of purchase: Order number from official website kingsom.com.
Not Covered Under Warranty:
- Products without sufficient proof of purchase
- Lost or stolen products
- Items that have expired their warranty period
- Non quality-related issues (after 30 days of purchase)
- Free products
- Repairs through 3rd parties
- Damage from outside sources
- Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
When returning items for non-quality issues, buyer assumes responsibility for any damage or loss incurred in transit. Kingsom does not provide refunds for items damaged in transit for non-quality related warranty claims.
Kingsom reserves the right to interpret and modify this warranty policy at any time at its sole discretion.